Travel Inn

PRIVACY POLICY

Travel Inn believes that customer who books or looks for any services at www.travelinn.in has the right to know about the privacy policy we follow. For the client’s trust in Travel Inn, we value the right to your privacy. This policy aims to educate the user on what personal information is being captured by us and where the same is being used. It describes the principles and practices that apply to Personal Information (defined below) collected from users of our services (“you”) on our site, in telephone or email communications, or interviews, surveys, sweepstakes, contests, or raffles.
IN SHORT
  1. We will not collect Personal Information without your knowledge and permission;
  2. We will not knowingly disclose your Personal Information to third parties, except as provided in this Privacy Policy;
  3. We will take reasonable steps to protect the security of the Personal Information we collect from you.

FOR UNREGISTERED USERS

We encourage you to register with us to book services on our website and to take advantage of our customisation features. However, you may choose not to register and take advantage of any feature of our site where registration is not required.
The information we collect from you is limited if you do not register. We log your IP address to help diagnose problems with our server, administer our Website, and track usage statistics.
Your IP address may vary each time you visit, or it may be the same, depending on whether you access our site through an always-on type of internet connection (e.g., cable modem or DSL) or through a dial-up connection (e.g., VSNL, MTNL, etc.). Either way, it would be challenging for us to identify you through your IP address, and we do not attempt to do so.
If you reach our site by clicking on a link or advertisement on another site, then we also log that information. This helps us maximise our internet exposure and understand our users’ interests. All this information is collected and used only in the aggregate; that is, it is entered into our database, where we can use it to generate overall reports on our visitors, not reports about individual visitors.
We also place a small file known as a “cookie” on your computer’s hard drive. A cookie may contain information that allows us to track your path through our website and determine whether you have visited us. However, unless you register with us, it contains no personally identifiable information that would allow us to identify you. Cookies cannot be used to read data off your hard drive and cannot retrieve information from other cookies created by other websites. We use cookies in this manner to help us understand how visitors use our site and to help us to improve our site. You may refuse to accept a cookie from us by following the procedures specific to your web browser. Although you may do so, you may find that your browser reacts strangely when visiting our website and other websites. Since cookies don’t provide us with any information from which we can identify you, we suggest you allow us to place one on your computer. Suppose you are visiting a site where you will be accessing your confidential account information. In that case, you will be required to accept cookies, which is essential for site administration and security.
If you visit our site by “clicking-through” from a site operated by one of our partners, and you have registered with that partner, then certain information about you that you have provided to that partner may be transmitted to us. You should review the privacy policy of the website from which you reached our site to determine what information was collected and how you agreed that our partner could use that information. Regardless of what information was transmitted to us, we don’t keep it unless you register with us.

FOR REGISTERED USERS

If you visit our site by “clicking-through” from a site operated by one of our partners, and you have registered with that partner, then certain information about you that you have provided to that partner may be transmitted to us. You should review the privacy policy of the website from which you reached our site to determine what information was collected and how you agreed that our partner could use that information. Regardless of what information was transmitted to us, we don’t keep it unless you register with us.
If you register with us, we will collect personal information from you in addition to the non-personal information described above. That personal information may include your name, email address, mailing address, telephone number, travel preferences, passport number, user name, and password. The information we collect may vary, but we only collect the information you manually enter into our forms. We may store all or some of that information in a cookie file on your hard drive so our system will recognise you each time you visit our site. That way, we can save your preferences from visit to visit and present you with a customised website without requiring you to log into our site every time you visit. To improve services and enhance personalization, we may periodically obtain information about you from other independent third-party sources and add it to your registration information. Additionally, authorised Travel Inn personnel may update your registration information to accurately reflect any new information included in communications received from you.

HOW DO WE USE THE PERSONAL INFORMATION WE COLLECT?

We use the personal information we collect to help both of us! As we mentioned above, registering with us allows you to personalise our website to be most useful to you. It also allows you to log into our site automatically each time you visit, rather than manually typing your user name and password every time. By registering, you can also track your history of transactions that you have done on our site, which is available in the form of a Dossier. We may also use this information to periodically contact you with news or important information from Travel Inn or to request your feedback on our site. In addition to these periodic updates, we may email you additional materials, but only if you specifically request them. These might include opt-in newsletters and other materials you proactively request from Travel Inn.
In addition to these communications, if you have provided an email address, we may use your personal information to send you notifications about special offers or to tell you about opportunities available from our partners. You may opt-out of any or all marketing communications from Travel Inn in any commercial email we send or at any time, as well as access and update your personal information by visiting www.travelinn.in

DISCLOSURE OF YOUR PERSONAL INFORMATION.

Travel Inn does not sell or rent personal information to any third party other than our partners, as discussed in this policy. We may aggregate personal information from all of our users and provide that information in the aggregate to other parties, including advertisers, for marketing and promotional purposes. However, if we do so, that information will not be in a form that will allow any third party to identify you personally.

STEPS WE TAKE TO PROTECT YOUR PERSONAL INFORMATION.

Travel Inn has implemented security procedures to help protect the personal information stored in our systems. For example, we limit access to personal information about you to employees who we believe reasonably need to come into contact with that information. We also employ processes (such as password hashing, login auditing, and idle session termination) to protect against unauthorised access to your personal information.

MINORS

Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use, or Purchase the Products or Services available on our site. We do not knowingly collect Personal Information from any Minor and will not use this information if we discover that a Minor has provided it.

RETENTION AND STORAGE

We will retain your personal information in our databases in accordance with our document management, retention, and destruction policy and applicable laws. This period may extend beyond the end of your relationship with us. Still, it will be only as long as we must have sufficient information to respond to any issues that may arise later. For example, we may need or be required to retain information to allow you to obtain credit for a trip you purchased but had to cancel. We may also need the retain certain information to prevent fraudulent activity; to protect ourselves against liability; permit us to pursue available remedies or limit any damages that we may sustain; or if we believe in good faith that a law, regulation, rule, or guideline requires it.
We will store your personal information in secured locations and on servers controlled by Travel Inn, located either at our offices or our service providers’ offices.

OPTING-OUT

As part of the registration process, we give you the ability to receive via email or direct messaging information about our products and services, updates to our site, customised advertisements, and promotions that are targeted to your specific interest, such as flight specials, promotions, contests, sweepstakes and other travel opportunities available on our site and/or sponsored by our travel service providers and advertisers. We send this information directly ourselves or via third-party service providers.
If you do not opt out from receiving these communications about our site, we will send them to you.

LINKS

For your convenience, our site provides links to other sites. When you click on one of these links, you are leaving our site and entering another site. We are not responsible for such third-party sites. Such sites are not under our control. You should carefully review the privacy statements of any other sites you visit because those privacy statements will apply to your visit to such sites. Access to any other internet sites linked to the site is at the user’s own risk.
Travel Inn (India) Private Ltd does not in any way vouch or endorse the genuineness or the quality of the contents of such websites. It should not be construed that Travel Inn (India) Private Ltd is associated with the operators or owners of such third-party websites.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this policy should we deem it advisable to do so. Suppose we make material changes that will affect the personal information we have already collected from you. In that case, we will make reasonable efforts to notify you of the changes and allow you to amend or cancel your registration.